Features
Everything you need to sell configurable goods through agents.
Eight capabilities ship on every plan. Nothing is locked behind an enterprise tier. We turn the parts on as you grow.
AI Concierge
Conversational selling on every surface - storefront, voice, MCP. The Concierge knows your catalogue, your refusal modes and your brand voice.
- Web chat embed and deep-link landing pages
- Voice channel via Deepgram + ElevenLabs
- Configurable tone, refusal and escalation rules
Smart pricing & negotiation
Price isn't a sticker - it's a conversation with bounds. Set margin floors, list ceiling, buyer-context allowances. The Pricer agent stays inside them.
- Per-SKU and per-category margin floors
- Buyer-context discounts (returning, bundle, location)
- Agent-to-agent settlement for MCP buyers
Configure-by-chat
The variant-explosion problem dissolved. Buyers describe what they want; the Concierge walks them through the options that match and writes the SKU.
- Visual configuration with image swatches
- Compatibility rules respected automatically
- Lead-time and stock posture surfaced live
Returns risk engine
The classical platforms absorb the cost of returns after the fact. We price that risk into the offer at order time, honestly.
- Per-SKU return-rate tracking
- Buyer-context risk modifiers
- Refusal-to-sell on negative-margin orders
Voice mode
Same agents, same audit trail, on the phone. Inbound discovery, outbound follow-up, with transcription, summary and supervisor escalation.
- Inbound & outbound, English to start
- Real-time transcription & auto-summary
- Mid-call hand-off to a human operator
MCP-native agent commerce
ChatGPT, Perplexity, procurement bots, internal copilots. They call you through a clean MCP endpoint and get a first-class commercial response.
- Catalogue, search and quote tools exposed via MCP
- Per-agent quotas and policy enforcement
- Settlement & receipt as primitives
Merchant cockpit
One window onto everything: live conversations, the agent decision log, pipeline, returns, the four weekly KPIs and your team's actions.
- Live conversation transcript & agent reasoning
- Decision audit log with diffable explanations
- Weekly numbers, sent on Monday morning
Security & compliance
Per-tenant database isolation, per-merchant encryption keys, audit-logged agent decisions, GDPR consent registry, WCAG 2.2 AA on every surface.
- Per-tenant Postgres / MariaDB schema
- Per-merchant encryption keys (rotatable)
- Fail-loud refusals; never quietly mis-answer
Want a guided walkthrough?
30-minute call with our team. We'll show you the cockpit, the agent log, and how a configurable-goods conversation actually unfolds.