CommercePulse ยท for configurable-goods merchants
Configurable commerce, sold through conversation.
CommercePulse is the agentic commerce platform for stores whose catalogues run into thousands of variants. Your AI Concierge talks to buyers, configures products by chat, negotiates, books and follows up - on your storefront, by voice, and through MCP-native agent buyers like ChatGPT and Perplexity.
Built for
Configurable goods, where the catalogue is bigger than the buyer's patience.
If your product has more than a hundred variants, your buyers can't find what they want. They bounce. CommercePulse turns the catalogue into a conversation: your Concierge does the finding, you keep the margin.
Wedge vertical
Furniture & home
Sofas, beds, modular shelving, kitchens. Hundreds of finishes, dozens of sizes, configurable returns. Your AI Concierge reads the room.
Configured large goods
Caravans & lodges
Layouts, chassis, kit-out options. Pricing is negotiable; lead times matter; the buyer wants to walk through the floorplan in chat.
B2B & industrial
Configured industrials
Specialist kit, CPQ-grade pricing, line-of-business buyers who want to talk to a specialist - and an agent that behaves like one.
New surface
Agent buyers (MCP)
ChatGPT, Perplexity, procurement bots. Sell directly through their agent - no sidebar, no plug-in, just a clean MCP endpoint.
How it works
Three steps to your first agent-led conversation.
We do the platform work. You bring the catalogue and the brand voice. You're talking to your first buyer through your Concierge inside a fortnight.
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Connect your store
Authorise CommercePulse to read your Shopify catalogue and listen for orders. We pick up the SKU graph, configurable options, pricing and imagery. No CSV exports.
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Configure your agents
Choose which agents run - Concierge, Pricer, Returns, Voice - and set their bounds. Tone, refusal modes, escalation thresholds, audit rules. One screen.
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Go live, watch the cockpit
Drop the embed on your storefront. Conversations stream into the cockpit; agent decisions are audit-logged; weekly summary lands in your inbox.
What ships
Eight capabilities, on every plan.
The agent mesh, the cockpit, the security model, the integrations layer. You don't pay extra for the parts that make CommercePulse work.
AI Concierge
Conversational selling on your storefront, in voice, in MCP. Knows your catalogue, your tone of voice, your refusal modes.
Smart pricing
Negotiable price as a primitive. Margin floor, list price, buyer-context discounts, agent-to-agent settlement, all bounded.
Configure-by-chat
Variant-explosion problem dissolved. The Concierge walks the buyer through the options in plain language, then writes the order.
Returns risk engine
Returns priced into the offer at order time, not absorbed afterwards. Cuts return rate, lifts gross margin, tells the buyer the truth.
Voice mode
Same agents, same audit trail, on the phone. Inbound and outbound, with transcription, summary, and supervisor escalation.
Agent commerce
MCP-native endpoint so ChatGPT, Perplexity and procurement agents can buy from you cleanly. The first commerce engine that treats the buyer-side agent as a first-class caller.
Merchant cockpit
One window onto your conversations, agent decisions, pipeline, returns and weekly numbers. Built for merchandisers, not engineers.
Security by construction
Per-tenant database, per-merchant encryption keys, audit-logged agent decisions, GDPR consent registry. Your data is your data.
Stop losing buyers to the variant ceiling.
14-day free trial. We'll help you connect your store, configure your agents and get to your first agent-led conversation.